Full refund if the report fails to generate or doesn't open after you've paid, or if you were charged twice for the same report.
A report that was delivered isn't refundable just because you disagree with the result. Results are signals from public sources, not a guarantee. If something in a report is wrong, tell us and we'll correct it.
Monthly plans ($9 Starter, $29 Business)
Cancel any time, using the link in your receipt email or through our contact form. Cancellation stops the next renewal. You keep access until the end of the period you've already paid for.
We don't give partial refunds for the rest of a month you've already paid for. We do refund a renewal in full if you ask within 7 days of it and haven't used any reports in that new period.
If a technical fault on our side stops you using the service, contact us and we'll refund or extend your plan.
How to ask for a refund
Use the contact form and give the email you paid with and the report ID or date of the charge. We reply within 1 business day. Approved refunds go back to the original card, usually within 5–10 business days.
On your card statement
Charges appear as PAYORSCAM. If you don't recognise a charge, contact us before disputing it with your bank and we'll sort it out.
PayOrScam is a product of Suntec AI LLC, 30 N Gould St Ste R, Sheridan, WY 82801.